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Radically change your

telecom business
with new technology

In this increasingly competitive world, develop newer offerings and personalized experiences to stay relevant. We can help you evolve.

Telecom

Telecom industry is experiencing exponential growth as consumers are moving to smart phones and are demanding greater value additions – for data, coverage, connectivity, payments and so on. Telecom operators have to stay competitive with new packages, better data, voice services and more. Personalization is the key.

We can use the power of data science for informed business decisions and personalization at scale. Be at the forefront with new-age consumer acquisition and retention strategies driven by technology.

How can we help?

Build an omnichannel digital experience

Connect website, app, instant messaging, chat bots and contact center solutions into one centralized system for better customer experience as well as business analytics.

Deliver speed with cloud

The telecom customer demands speed. There is little tolerance for lagging apps or systems. We help you build a cloud infrastructure that can take high volume transactions without a glitch.

Use data for acquisition & retention

By collecting data at various sources through a feedback mechanism, we can work on better customer experience. Data analytics can bring new revenue streams and reduce turnover too.

Secure customer data with security solutions

Telecom industry collects personal information which is governed by numerous privacy laws. We can help you protect this data through threat assessment and recovery mechanisms.

Use cases

Telecom

Contact center
solutions

Whether it is on-boarding processes, conflict resolution or billing support, customers expect smooth processes. We can build cloud-based solutions that are fast and seamless. AI applications can further personalize the experience.

Telecom

Personalized
apps

Push relevant data plans or roaming deals based on the customer’s unique preferences. Allow him to instantly upgrade or downgrade with an app at his fingertips. Offer deals based on unique billing trends. We make all of it possible.

Telecom

Secure
network

Improve the efficiency of your network through cloud-based infrastructure. Run applications seamlessly for superior customer experience without concerns over data security.

CASE STUDY

ACESO - UP Link

Interactive Patient Experience Platform

Client needs a free-to-use mobile app designed to be a digital gateway connecting consumers with their providers. Giving patients and family members complete control over their room environment with features such as lighting, blinds, temperature control, meal ordering, and personalized content and information.

Bizooku

No-Code Mobile App Development

Client wants to puts businesses in control by providing them with a Smart Mobile App Builder, enabling them to create their own custom app centralized around their business.

Fitmetrix

Personalize every client’s workout experience

Client is into performance tracking solution and as offerings like group training, personal training for fitness clubs, boutiques and franchisee tailored to their brand and class style features such as data management, member retention, result tracking, booking and communication.

Clients Speaks

When our first version was launched, it was an instant hit but soon we realised we needed a robust technology architecture to meet the customer demands. We spent numerous hours with Sparity team discussing the current limitations of our system and the long term vision. In 6 months time Sparity delivered an end - end solution from user centric design to a micr-services based architecture that is not only robust but also scalable and flexible.

Jeff Joslin
Co-founder & CEO, Bizooku

Sparity’s deep understanding of our business and their ability to help us turn our business vision and objectives into reality has made them a valued partner and an extension of our Information Technology Department. Whether working on support or new projects, Sparity always provides excellent customer service, quality development and exceptionally fast response. Their partnership provides Boxercraft with the flexibility to scale up or down as needed and provides access to a talent pool and skill level that we cannot achieve on our own. As our business changes, Sparity changes with us.

Kathy Wooten
Director - IT, Boxercraft

Sparity has been outstanding to work with and has been instrumental in getting us onboard Cloud taking care of our security posture on time and within budget. Their architects understand what we are trying to accomplish, why we are trying to accomplish it and go above and beyond to come up with creative ways to get to where we want to go.".

John Smith
CIO

Sparity has been outstanding to work with, and has been instrumental in getting us on board Cloud taking care of our security posture on time and within budget. Their architects understand what we are trying to accomplish, why we are trying to accomplish it and go above and beyond to come up with creative ways to get to where we want to go.".

Michel Rowan
Executive Director