An American packaging manufacturer integrated Generative AI to transform customer engagement and streamline operations - but their legacy database infrastructure couldn't keep up with demand. Real-time AI requests triggered severe latency issues, application slowdowns, and critical scalability failures during peak usage periods. The growing volume of concurrent AI-driven queries exposed fundamental limitations in their existing database architecture, threatening their digital transformation goals.
Client: American manufacturer
Services: Agentic AI and Generative AI
Year: 2025
Client Overview
The client, an American manufacturer and leader in custom packaging, integrated GenAI into their existing infrastructure to enhance customer and operational engagement. However, the increased real-time data requests led to high database latency, slower application performance, and scalability challenges during peak usage periods.
Table of Contents
Project Objectives
- Improve database query performance and reduce latency for real-time AI applications.
- Optimize infrastructure and resource utilization for scalability during high-traffic periods.
- Redevelop the database architecture to be cloud-native and AI-ready, supporting next-gen AI workloads.
- Establish proactive monitoring, alerting, and data management practices to ensure consistent performance, security, and compliance.
Technology Stack
Solution
We re-engineered the client’s legacy database infrastructure using a cloud-native architecture designed for performance, scalability, and AI readiness.
- Conducting database tuning and query optimization using Microsoft SQL Server and Azure SQL Database to reduce latency.
- Implemented composite and covering indexes, removed redundancies, and automated index maintenance for performance consistency.
- Optimized memory configurations, buffer pools, and caching to handle concurrent AI-driven workloads efficiently.
- Enabled data partitioning and archiving to streamline I/O performance and improve data retrieval speeds.
- Deployed monitoring dashboards using SQL Profiler, LogicMonitor, and Datadog for proactive performance tracking and anomaly alerts.
Impact & Benefits
- Achieved up to 80% improvement in query performance and reduced application latency.
- Enhanced scalability and stability during high-traffic periods and sales period.
- Established a cloud-optimized, AI-ready data foundation supporting Generative AI and automated analytics.
- Reduced operational overhead through monitoring, automation, and optimized resource utilization.
Key Highlight
By transforming legacy database systems into a cloud-native, AI-ready architecture, the client established a scalable and intelligent data backbone ensuring their future Agentic AI and Generative AI applications operate with speed, stability, and precision.
