Data Driven Command Centre

How a Data-Driven Command Center Can Improve ED Outcomes

AdventHealth has created a data-driven command center known as Mission Control to help improve emergency department (ED) outcomes. EDs are an integral front door in hospital systems, supporting numerous patients requiring acute care or inpatient admission on a daily basis. EDs have been impacted by capacity management, Lack of beds and staffing shortages, particularly after the COVID-19 pandemic last year.


Mission control identifies the need for admission, level of care, and acuity. Overcrowding of EDs and staffing issues in inpatient medicine could create stumbling blocks to timely care coordination, says Pattani. This can lead to increased wait times, delays in care that a non-ED clinician can provide, and strain on nursing staff.


AdventHealth’s Mission Control allows clinicians to support care continuity and manage the clinical progression of care. AdventHealth’s Mission Control enables the health system to match a patient’s acuity and level of care needs with the location of an appropriate bed in real time. The command center also acts as a safety net to prevent and address any barriers to the progression of care. It tracks 2,400 to 2,600 patients throughout their care journeys daily, making the manual nature of the process that much more of a challenge.


By coordinating the safe and effective transfer of patients to other institutions, Mission Control aids in bed capacity management and care continuity. By 2023, AdventHealth hopes to have expanded Mission Control even further, using it to combat burnout amongst doctors and other medical professionals.

Source: Health IT Analytics

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